Privacy Policy
Last updated: 29 October 2025
At Selekt Chicken, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our platform to order from the best fried chicken restaurants in UK.
By using our services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns, please contact us.
1. Information We Collect
Personal Information
When you create an account or place an order, we collect your name, email address, phone number, and delivery address. This information is necessary to process and deliver your orders from the best fried chicken restaurants in UK.
Payment Information
Payment details are securely processed through our payment partners (Stripe, SSLCommerz). We do not store your full credit card information on our servers.
Usage Data
We collect information about how you interact with our platform, including your browsing history, search queries for 'fried chicken shop near me', restaurant preferences, and order history.
2. How We Use Your Information
Service Delivery
We use your information to process orders, coordinate deliveries from the best fried chicken shops in UK, and provide customer support.
Personalization
Your data helps us recommend restaurants, customize your experience, and show you relevant offers from top fried chicken restaurants near you.
Communications
We may send you order confirmations, delivery updates, promotional offers, and important service announcements. You can opt out of marketing emails at any time.
Improvement
Usage data helps us improve our platform, enhance user experience, and partner with the best fried chicken restaurant options.
3. Data Protection & Security
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Secure Storage
Personal information is stored on secure servers with restricted access. We implement physical, electronic, and procedural safeguards.
Payment Security
Payment information is processed through PCI-DSS compliant payment gateways. We never store complete card details.
Access Controls
Only authorized personnel have access to personal data, and only when necessary for service delivery or support.
4. Data Sharing & Third Parties
Restaurant Partners
We share necessary order details (name, phone, address, items) with restaurants to fulfill your orders.
Delivery Partners
Delivery information is shared with our courier partners to ensure timely delivery of your fried chicken orders.
Payment Processors
Payment information is securely transmitted to Stripe and SSLCommerz for transaction processing.
Service Providers
We may share data with trusted service providers who assist with analytics, marketing, and customer support. They are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or property.
5. Cookies & Tracking
Essential Cookies
Required for basic functionality like maintaining your login session and cart items.
Analytics Cookies
Help us understand how users interact with our platform to improve the experience of finding the best fried chicken in UK.
Marketing Cookies
Used to show you relevant advertisements and track campaign effectiveness. You can disable these in your browser settings.
Cookie Management
You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.
6. Your Rights & Choices
Access & Portability
You can request a copy of your personal data at any time through your account settings or by contacting us.
Correction
You can update your personal information directly in your account settings or request corrections through support.
Deletion
You may request deletion of your account and associated data. Some information may be retained for legal or operational purposes.
Marketing Opt-Out
Unsubscribe from marketing emails using the link in any promotional email or through your account preferences.
GDPR Rights
If you're in the EU/UK, you have additional rights under GDPR including data portability, restriction of processing, and objection to processing.
7. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent notice on our platform. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: privacy@selektchicken.co.uk
Address: 123 Chicken Street, London, UK SW1A 1AA
Phone: +44 20 1234 5678